This is a contract position for a minimum of 6 months with the possibility for extension up to one year.  The incumbent will provide import/export expertise for a vertically integrated mining and inorganic chemical company.  The successful candidate will be working with all regions, across six continents, handling imports and exports for air and ocean shipments.  Duties entail, but not limited to, receiving notice of product allocation/inventory, securing bookings, monitoring movement and distributing documents that are 100% accurate.

Job summary:

• Books export shipments with designated ocean carriers in a timely and a cost-effective manner;
• Schedules dray carriers to load ocean containers in advance of port cuts;
• Monitors daily pickups to ensure rail cuts are met;
• Establishes positive relationships with ocean carriers, dray carriers, warehouse operators and internal groups (Distribution & Planning, Customer Service, Logistics);
• Handles rush air shipments on occasion;
• Ensures export documentation is correct before sending out externally;
• Tracks critical shipments to destination port;
• Troubleshoots customer/agent questions and issues timely and provides a permanent solution to reoccurring problems;
• Participates in ocean bid every year;
• Maintains knowledge of US and foreign international shipments to ensure Government, customer and company requirements are met;
• Codes, approves freight invoices;
• Own duty drawback transactions.

In addition to the typical job accountabilities indicated below, you will be expected to:

• Act as a liaison between customer service and management to enhance the overall customer experience.
• Complete assigned tasks and take on continuous improvement activities to support the Department.
• Remain calm, positive, and energized in busy environments.
• Excel whether working independently or in a collaborative team environment.
• Possess strong written and oral communication skills.
• Be a relentless and versatile learner.
• Execute problem-solving skills.  See problems as opportunities.
• Approach and solve problems with an outward mindset.