Order-To-Delivery Supervisor
Summary
Title: | Order-To-Delivery Supervisor |
---|---|
ID: | 40081616 |
Job Location: | South Africa, KZN - CPC |
Job Function: | Sales |
Description
Job Summary
Note:
- Provide supervision and oversight for order fulfillment, inventory management, and distribution teams.
- Resolve issues through hands-on problem solving and troubleshooting.
- Ensure team activities align with established business processes and standards.
- Delegate tasks and monitor progress through to completion.
- Train, guide, and motivate team members, applying knowledge of Tronox’s order fulfillment and delivery systems to drive achievement of departmental objectives.
- Grade 12 (Mandatory)
- Nation Diploma in Logistics or equivalent NQF6 (Mandatory)
- Minimum 8 year’s role specific experience within shipping environment for heavy industry commodities. (Mandatory)
- Minimum 3 years Management / Supervisory experience (Mandatory)
- Driver’s License (Mandatory)
- Oversee compliance with health, safety, security and environmental (HSSE) regulations, and applicable Tronox policies and procedures.
- Ensure compliance with departmental policies and procedures including the effective operation of internal controls
- Respond quickly and effectively to queries and complaints from customers regarding the OTD processes. Monitor root causes and propose systemic corrections as may be required.
- Monitor and correct as necessary the effectiveness of key service providers.
- Participate in the selection, coaching, and development of staff. Provide regular training, coaching, and performance feedback.
- Direct all activities around customer master data, pricing, accruals, and rebates to ensure accurate customer data reporting and financial accounting.
- Oversee the efficient and safe operation of warehouses, including receiving, storing, packing and dispatching of Tronox products
- Daily oversight and management of the allocation of finished products to customers.
- Assist in the budget development and analysis process. Review and provide oversight towards achievement of cost management goals.
- Manage implementation of initiatives designed for improving product availability, controlling inventory costs and optimizing the inventory flow of goods within the organization and to customers.
- Participate in SOX compliance requirements required within Order to Delivery to ensure compliance with regulations.
- Customer-focused approach
- Excellent communication and interpersonal skills
- Vast experience in Customs clearance
- Proficient in SAP and MS Office
- Ability to work with diverse environment and cultures
- Analyse shipping problem trends
Note:
- Appointments will be made in accordance with the Tronox Employment Equity Policy.
- Females and people with disabilities are encouraged to apply
- Pre- screening evaluation will form part of the selection process.
- Successful applicants will be required to undergo a medical assessment.
- Psychometric evaluations may form part of the selection process.
- Applications received without the supporting documents will not be considered.
- Should you not hear from Tronox within four (4) weeks of the closing date of the advert, please consider your application as being unsuccessful.